These Terms of Business (“Terms”) set out the basis on which Trusted CPD, a brand of Governance People Limited, provides CPD accreditation services for eLearning courses. Please read these Terms carefully before submitting an application.
1.1. Trusted CPD is a brand of Governance People Limited, a company incorporated in the Isle of Man with company registration number 132347C. Our registered office is 1 The Church View, Braddan, Isle of Man IM4 4TF and our trading address is Winchester Court, Second Avenue, Onchan, Isle of Man IM3 4LT.
1.2. References to “Trusted CPD”, “we”, “us” or “our” in these Terms mean Governance People Limited trading as Trusted CPD.
1.3. You can contact us by email at info@trustedcpd.com or by post to our trading address.
1.4. When we refer to “writing” or “written”, this includes email.
– “Accreditation” means the process by which Trusted CPD reviews, assesses and, if appropriate, approves an eLearning course.
– “Accreditation Plan” means the package of Accreditation Services purchased by you, covering the number and duration of courses accredited.
– “Accreditation Services” means the accreditation, assessment, certification, listing and related services provided by Trusted CPD under these Terms.
– “Accredited Course” means any eLearning course which has been reviewed and approved by Trusted CPD.
– “Approved Provider” means the organisation, company or individual whose application for course accreditation has been accepted by Trusted CPD.
– “Contract” means the legally binding agreement between Trusted CPD and you, incorporating these Terms.
– “Fees” means the charges payable for Accreditation Services, as notified in your Accreditation Plan or invoice.
– “Materials” means all course content, learner resources, scripts, presentations, policies, assessments and other information submitted by you for accreditation.
– “Course Accreditation Certificate” means the certificate issued to an Approved Provider confirming the accredited status of a specific course.
– “Course Accreditation Assets” means the Trusted CPD approved mark or logo issued to an Approved Provider upon accreditation of a specific course.
3.1. To apply for accreditation, you must complete and submit an application form (online or otherwise) and provide the required supporting information.
3.2. By submitting an application, you make an offer to purchase Accreditation Services subject to these Terms.
3.3. A Contract is formed only when we confirm acceptance of your application in writing. Until then, no Contract exists, and we reserve the right to refuse any application.
3.4. If we cannot accept your application, any Fees paid in advance will be refunded.
4.1. Each eLearning course submitted for accreditation will be reviewed against the Trusted CPD accreditation framework to ensure compliance with our standards of learning design, structure and outcomes.
4.2. The review may consider:
– Course objectives and learning outcomes;
– Accuracy and clarity of content;
– Instructional design and interactivity;
– Accessibility and usability;
– Assessment and feedback mechanisms;
– Alignment with CPD good practice (relevant, structured, accurate, interactive, assessable, reflective, evidenced, and periodically reviewed).
4.3. We do not warrant the technical accuracy of substantive course content (e.g. legal, medical, or technical subject matter). Responsibility for such content rests entirely with you.
4.4. Accreditation is granted to specific courses only. Accreditation of a specific course from an approved provider does not imply that all its courses are accredited unless expressly confirmed.
4.5. Accreditation is granted for a fixed term (12, 24 or 36 months) as specified in your Accreditation Plan.
4.6. Accredited Providers will, upon successful completion of the accreditation process, receive:
– a Course Accreditation Certificate;
– Course Accreditation Assets (consisting of an Accredited Course Logo in multiple formats, and with/without QR code);
– a unique accreditation number for each Accredited Course; and
– a listing for the accredited course in any register or directory maintained by Trusted CPD (where applicable).
5.1. You may use the Provider Logo and accreditation number only in accordance with Trusted CPD’s Accreditation Assets usage guidelines.
5.2. You must not:
(a) use our marks in a misleading way;
(b) alter or adapt the logos;
(c) apply them to learner certificates unless expressly permitted;
(d) suggest accreditation extends to courses not approved; or
(e) suggest accreditation extends to your organisation as a whole.
5.3. On expiry, suspension or withdrawal of accreditation, you must immediately cease all use of the Course Accreditation Certificate, Course Accreditation Assets, our individual logos and marks, the course accreditation number and any other related materials.
6.1. You warrant that:
(a) you have the authority to enter into the Contract;
(b) all Materials submitted are accurate, complete and not misleading;
(c) you hold all necessary rights and permissions for the Materials;
(d) you will promptly notify us of material changes, including changes to company status, ownership or Accredited Courses;
(e) you will maintain adequate policies, procedures and resources to support your Accredited Courses.
6.2. You must not represent or market a course as Accredited unless accreditation has been granted in writing.
6.3. You must co-operate with any audit, spot-check or review we may conduct to ensure ongoing compliance.
7.1. Fees are set out in your Accreditation Plan and payable in accordance with the agreed schedule.
7.2. All Fees are exclusive of VAT (where applicable) and must be paid in GBP.
7.3. Unless otherwise agreed, Fees are payable in advance. Where instalments are permitted, you remain liable for the full amount of the Accreditation Plan.
7.4. If you fail to make a payment when due, we may:
(a) suspend Accreditation Services and Accredited Courses;
(b) charge interest at 4% above Barclays Bank base rate; and
(c) recover all reasonable costs of collection.
7.5. Fees are non-refundable except where required by law or expressly stated in these Terms.
7.6. Cancellation before completion of the Accreditation Plan may incur settlement charges of up to 50% of outstanding Fees.
8.1. All Intellectual Property Rights in Trusted CPD’s frameworks, standards, marks, certificates and materials remain our property.
8.2. You are granted a limited, non-exclusive, non-transferable license to use the Course Accreditation Certificate and Course Accreditation Assets solely to evidence accreditation, and only in relation to the specifically accredited courses.
8.3. You retain all Intellectual Property Rights in your Materials, but you grant us a royalty-free license to use them for the purposes of assessment, accreditation and audit.
9.1. Each party will comply with applicable data protection laws, including the Isle of Man Data Protection Act 2018, UK GDPR and, where relevant, EU GDPR.
9.2. We will process personal data in accordance with our Privacy Policy.
10.1. Each party will keep confidential all business, technical or financial information disclosed by the other which is marked or understood to be confidential.
10.2. This obligation does not apply where disclosure is required by law or to professional advisers bound by confidentiality.
11.1. We may suspend or withdraw Accreditation Services if:
(a) Fees remain unpaid;
(b) you breach these Terms;
(c) you alter Accredited Courses without approval;
(d) you engage in conduct damaging to Trusted CPD’s reputation; or
(e) malpractice, fraud or misconduct is identified.
11.2. During suspension or following withdrawal, you must cease use of all Trusted CPD marks and materials.
12.1. Either party may terminate on 60 days’ written notice before expiry of the Accreditation Plan.
12.2. We may terminate immediately if you commit a material breach or become insolvent.
12.3. On termination, all accreditation rights immediately cease.
13.1. Nothing in these Terms limits liability for death, personal injury or fraud.
13.2. Subject to clause 13.1, our liability is limited to the Fees paid in the 12 months preceding the claim.
13.3. We are not liable for indirect or consequential losses, including loss of profit, business, revenue or goodwill.
You indemnify us against all claims, costs, losses and expenses arising from:
(a) your Materials;
(b) breach of these Terms; or
(c) misuse of accreditation.
Neither party is liable for delay or failure due to events beyond reasonable control, including pandemic, natural disaster, war, regulatory action, strikes or supply chain disruption.
16.1. These Terms are governed by the laws of the Isle of Man.
16.2. Any disputes will be subject to the exclusive jurisdiction of the Isle of Man courts.
